How do I cancel an order on Divine Crafts?
You can cancel an order until it has not been shipped out of our Warehouse which is notified through an email within 24 to 48 hours from placing an order.
If unfortunately, you have to cancel an order, we recommend doing so within 24 hours of placing the order. Simply email us at [email protected] with your order number mentioned in the subject line.
In case you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and make sure to inform us of the same via email.
You can modify the shipping address of your order before we have processed (packed) it, by calling us on our customer care number: +918005509984.
You can cancel the order by calling us on the customer care number.
If you had selected Cash on Delivery at the time of placing an order, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund into the source account within 7-10 days from the time of order cancellation.
If you still have any queries about our Cancellation Policy or Refund and Returns Policy, please kindly drop us an email at [email protected], we will reply to you within 1-2 working days.