Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at [email protected]
No, Cash On Delivery (COD) is available on orders above INR ₹999.
All the orders take 1 – 2 business days for processing and 3 – 7 business days for delivery.
We accept all major credit and debit cards, net banking, UPI, and wallets.
Cash On Delivery (COD) is also available on orders above INR ₹999.
You can check the status of your order at any time by going to the following link: Track Your Order. You can also reach out to our customer support desk at [email protected] to ask questions anytime.
We typically send out tracking numbers to your email in 1 to 3 business days after your order is shipped.
Did you place the wrong order or changed your mind? You absolutely have no reasons to freak out because we got you! If you cancel your order within 24 hours from the time of order placement, the full amount will be refunded. However, if you wish to cancel your order once it’s shipped (you will receive a text message from DHL), in this case, the money will not be refunded. Check out our Cancellation Policy here.
We are always up for a little chit-chat! Questions, suggestions, queries, doubts? Whatever you have in mind, just bring it to us! You can call us at +918005509984, ping us on our chat support from 10:00 AM – 06:00 PM (as per IST Zone). You can also drop us an email at [email protected] and we will revert to you within 24 – 48 hours from Monday-Saturday, except Indian Public Holidays.
Arghh!! Annoyed much? Take a deep breath and try again! That’s the best way out! However, if it still doesn’t work, you will receive an abandoned cart recovery email in your mail box. You can try again and place your order. In case your payment has failed & deducted from your account, and the order has not been placed, ping our customer support and we assure you, your concern will be addressed on priority.
You can be sure that all purchases here are safe and secure.
We process all the orders in Indian Rupee (INR).
You can place an order from India, we can ship all over India.
Yes, all customers will receive an order number after placing their orders.
Please contact us if you don’t receive one within 24 hours.
We ship all the products from India.
We totally feel you! Yes, we do export bulk orders all over the globe! You can get in touch with our export team at +918005509984 and place your bulk order directly as per your requirements. You can also email us: [email protected].